Terms & Conditions

Last Updated: 10/1/2026

By registering for, purchasing, or participating in any service provided by Introspective Canine Coaching including group classes, private training sessions, workshops, online coaching, virtual consultations, educational programs, and digital products, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Acceptance of these Terms & Conditions occurs when you select the required acknowledgment checkbox during registration and complete payment.

Training Philosophy

Training services provided byIntrospective Canine Coaching are rooted in humane, science-based training methods that emphasize positive reinforcement, clear communication, ethical treatment, and an understanding of canine behavior and learning.

The goal of training is to help people develop the skills necessary to effectively communicate with and support the individual dog in front of them.

Methods, handling practices, or equipment intended to intimidate, frighten, startle, or cause pain to a dog may be prohibited during training services at the instructor's discretion.

Eligibility for Services

Participants must be at least 18 years of age or have the consent and supervision of a parent or legal guardian.

The instructor reserves the right to refuse or discontinue services if participation presents a safety concern, falls outside the instructor's scope of expertise, or conflicts with applicable insurance coverage.

At this time, online coaching services are only available to clients physically located within the State of Idaho.

By booking online coaching services, clients represent that they are physically located in Idaho at the time services are provided.

Dog Health Requirements

All participating dogs must:

Be in good general health.
Be free from contagious illness.
Meet all legally required vaccination requirements.
Be physically capable of participating in training activities.

Owners agree to notify the instructor immediately if their dog develops symptoms of illness before a scheduled training session.

Dogs displaying signs of illness, injury, or contagious disease may be excluded from participation until medically cleared.

Safety Policy

To help maintain a safe and productive training environment:

Dogs must remain under handler control at all times.
Dogs must remain on leash unless specifically instructed otherwise.
Handlers are responsible for cleaning up after their dogs.
Children must remain under adult supervision.
Participants agree to follow all safety instructions provided by the instructor.

The instructor reserves the right to remove any dog or handler whose behavior creates an unsafe environment for people or dogs.

Dog Interaction Policy

Not all dogs enjoy or benefit from interacting with unfamiliar dogs. Respecting each dog's comfort, safety, and individual needs is an important part of maintaining a productive learning environment.

Unless specifically instructed otherwise:

Dogs should not greet other dogs.
Dogs should not greet unfamiliar people.
On-leash greetings between dogs are discouraged and may be prohibited.
Participants should maintain an appropriate distance from other dogs and handlers.

Equipment Policy

Approved equipment may include:

Flat collars
Well-fitted harnesses
Standard 4-8 foot leashes
Long lines used as instructed
Food, toys, and other reinforcers

The instructor reserves the right to prohibit equipment considered unsafe, inappropriate, or inconsistent with the training goals of the class.

Examples may include:

Retractable leashes
Damaged equipment
Equipment used in a manner intended to cause pain, intimidation, or unnecessary discomfort

Participants may be required to change equipment before participating.

Females in Season (Heat)

Owners must notify the instructor if their dog enters season during a class series or coaching program.

Accommodation options may include:

Observation-only attendance
Alternative training arrangements
Rescheduling
Participation with additional management measures

Decisions will be made individually based on the circumstances and the needs of all participants.

Reactive, Fearful, and Behavior Cases

Many behavioral concerns can improve through training and coaching. However, not all dogs are immediately suited for a group training environment.

Dogs demonstrating significant:

Reactivity
Aggression
Extreme fear
Severe anxiety
Other behavioral concerns that may compromise safety or learning

may be referred to private coaching before participating in group classes.

Such decisions are made solely to promote the safety and success of all participants.

Owner Responsibilities

Owners remain responsible for:

The behavior and actions of their dog.
Supervising and managing their dog during training.
Following training recommendations safely and appropriately.
Providing accurate information regarding their dog's behavior, history, and health status.

Owners understand that training progress depends on consistent implementation outside of scheduled training sessions.

Training Results Disclaimer

Dog training and behavior modification are influenced by numerous factors, including learning history, genetics, health, environment, management practices, consistency, and handler implementation.

Because of these variables, no specific training, behavioral, or performance outcome can be guaranteed.

Participation in training services constitutes acknowledgment of this limitation.

Attendance, Cancellation, and Refund Policy

Group Classes

Missed classes are non-refundable.
Makeup sessions are not guaranteed.
Participants arriving significantly late may be asked to observe rather than actively participate if necessary for safety and class flow.

Client Cancellations

Cancellations made more than 7 days before the start of service are eligible for a full refund minus any processing fees.
Cancellations made within 2 days of the start date may receive a partial refund, account credit, or rescheduling option at the instructor's discretion.
No refunds will be issued once a class, session package, coaching package, or course has begun except where required by law.

Instructor Cancellations

If services must be canceled due to weather, illness, emergencies, facility issues, or other unforeseen circumstances, clients will receive a makeup session, account credit, or refund for the affected service.

Private Training and Online Coaching Sessions

Scheduling

Private coaching and online coaching sessions are scheduled by appointment and require advance booking.

All appointment times are reserved exclusively for the client.

Client Rescheduling

Clients may reschedule a session without penalty when at least 24 hours' notice is provided.

Sessions rescheduled with less than 24 hours' notice may be subject to a rescheduling fee or may be considered forfeited at the instructor's discretion.

Client No-Shows

Failure to attend a scheduled session without notice will be considered a no-show.

No-shows are not eligible for refunds and may result in the loss of the scheduled session, and/or termination of services

Instructor Rescheduling

If the instructor must reschedule a session, reasonable notice will be provided.

Clients will be offered a replacement appointment at no additional charge.

Late Arrival Policy

If a client arrives late to an in-person session or joins an online session late, the session will still conclude at the originally scheduled end time unless otherwise agreed.

Additional time is not guaranteed.

Online Coaching and Virtual Services

Online coaching services may include:

Video consultations
Virtual coaching sessions
Remote behavior coaching
Digital training plans
Email support
Educational resources
Online courses

Clients participating in online coaching acknowledge and agree to the following:

Technology Requirements

Clients are responsible for maintaining:

Reliable internet access
Suitable electronic devices
Functional camera and microphone equipment when needed

Technical difficulties on the client's end do not automatically qualify for refunds or rescheduling.

Accuracy of Information

Recommendations are based upon the information, video footage, observations, and history provided by the client.

Clients agree to provide accurate and complete information regarding their dog's behavior, health, and training history.

Veterinary Disclaimer

Training and coaching services do not constitute veterinary, medical, psychological, or behavioral health services.

Clients should consult a licensed veterinarian regarding any medical condition or concern that may affect their dog's behavior, health, or well-being.

Educational Materials and Intellectual Property

All educational materials, handouts, training plans, videos, written resources, courses, presentations, and digital content provided by Introspective Canine Coaching remain the intellectual property of Introspective Canine Coaching unless otherwise stated.

Purchased materials are intended for the personal use of the purchasing client only.

Clients may not reproduce, distribute, sell, publish, share, or create derivative works from these materials without prior written permission.

Media, Photography, Video Recording, and Content Release

Participation in services may involve the creation of photographs, audio recordings, video recordings, screen recordings, training demonstrations, or other media.

Media may be created during:

Group classes
Private sessions
Workshops
Virtual consultations
Online coaching sessions
Recorded educational presentations
Future educational projects

By participating in services provided by Introspective Canine Coaching, clients grant permission for the instructor to photograph, record, store, edit, and use recordings of themselves, their dog(s), and any voluntarily participating household members for legitimate business purposes.

Such uses may include:

Marketing and advertising
Social media content
Website content
Blog posts
Educational materials
Presentations and workshops
Professional education
Online courses
Digital products
Future training programs

Clients understand and agree that recordings may be edited, reproduced, published, displayed, distributed, sold, licensed, or incorporated into future educational products and services.

Clients waive any claim to compensation, royalties, licensing fees, ownership rights, or future payment related to the use of such media.

Online Session Recording Consent

Online coaching sessions may be recorded for:

Documentation
Quality assurance
Professional development
Educational purposes
Course development
Business records

By participating in online coaching sessions, clients expressly consent to recording.

Clients understand that portions of recorded sessions may be incorporated into future educational content, demonstrations, presentations, or online courses.

Reasonable efforts may be made to remove or obscure personally identifying information when appropriate. However, clients acknowledge that complete anonymity cannot be guaranteed.

Privacy Policy

Reasonable efforts will be made to protect client privacy.

Personal information including names, addresses, phone numbers, email addresses, payment information, veterinary records, and other sensitive information will not be intentionally disclosed to third parties except:

With client permission
As required by law
As necessary for payment processing or business operations
To protect the safety of people or animals

Clients acknowledge that complete privacy cannot be guaranteed in group training settings or collaborative virtual learning environments.

Assumption of Risk

Participation in dog training activities carries inherent risks, including but not limited to:

Dog bites
Scratches
Falls
Property damage
Dog-to-dog interactions
Dog-to-human interactions
Equipment-related incidents

Participation is voluntary, and participants knowingly assume all associated risks.

Limitation of Liability

To the fullest extent permitted by law, Introspective Canine Coaching, its owners, contractors, instructors, assistants, employees, agents, volunteers, and facility providers shall not be liable for any injury, illness, death, loss, damage, cost, expense, or claim arising from participation in training services, except where prohibited by law or caused by gross negligence or willful misconduct.

Owners remain solely responsible for the actions and behavior of their dogs at all times.

Right to Refuse or Terminate Services

The instructor reserves the right to refuse, suspend, or terminate services if:

Safety concerns arise.
Information provided by the client is intentionally misleading.
A dog is determined to be unsuitable for the service purchased.
A client repeatedly disregards training or safety instructions.
A client engages in abusive, threatening, discriminatory, or disrespectful behavior toward people or animals.
Participation falls outside the instructor's insurance coverage or professional scope of practice.

Refund eligibility in such situations will be determined at the instructor's discretion and in accordance with applicable law.

Governing Law

These Terms & Conditions shall be governed and interpreted under the laws of the State of Idaho.

Any disputes arising from services provided by Introspective Canine Coaching shall be resolved in the appropriate courts located within the State of Idaho unless otherwise required by law.

Acceptance of Terms

By checking the box labeled "I have read and agree to the Terms & Conditions" and completing registration or payment, you acknowledge that you:

Have read and understood these Terms & Conditions.
Agree to comply with all policies.
Accept the inherent risks associated with training activities.
Accept responsibility for your dog's health, welfare, management, and behavior.
Consent to the media and recording policies described herein.
Understand that no specific training or behavioral outcomes are guaranteed.